Category Archives: Frequently Asked Questions
Where do I find my Authorization Token?
Your authorization token is needed to authenticate your requests with our server so we know who you are and how to access your Infusionsoft account. This is the token that you use for the hash parameter in your HTTP Posts. This was sent to you when you setup your account. If you can’t find the…
How do I find my Merchant Account ID in Keap?
Your Merchant Account ID is a number from within Keap that identifies each individual Merchant Account. To find this number in your Keap account:
How do I instantly charge for an order from a Legacy Action Set?
To setup an InstaCharge from an Action Set, you’ll need your secret authorization token which you got when you setup your account. From a legacy action set: Add an HTTP POST action: Set the Post URL to: https://instachargeit.com/v1/?hash=YOURSECRETTOKEN and click Save Your completed Action Set should look something like this:
How do I instantly charge for an order from Campaign Builder?
You’ll need your secret authorization token which you got when you setup your account. Within Campaign Builder, in a sequence, add an HTTP POST action. Within the HTTP POST action, set the URL to https://instachargeit.com/v1/ For the parameters, add the following: Id ~Contact.Id~ FirstName ~Contact.FirstName~ LastName ~Contact.LastName~ hash Your Secret Authorization…
How much does InstaCharge cost?
InstaCharge is currently $49/month per Infusionsoft account. You can currently process unlimited upsells via InstaCharge from your Infusionsoft account on as many upsell forms and funnels as you like with as many merchant accounts as you like.
How can I specify which Merchant Account to use on an InstaCharge?
When you setup your account, you specified a default Merchant Account. This is what we’ll use for all of your upsells. Alternatively, you can specify a specific merchant account to use when processing an upsell. This is great, for example, if you want to process your main product sales on one merchant account, but your…
How can I update my billing information?
If your card already declined or was about to expire, we sent you an email with a link to update your billing information instantly. Alternatively, you can update your billing information using our Credit Card Update form.
How do I cancel my InstaCharge account?
No longer need to instantly charge for your upsells in Infusionsoft? No prob. Simply contact us today and request an account cancellation.